Someone is standing outside their own front door
Almost none of a locksmith's work was in the diary an hour ago. The job is dispatched, priced and paid inside the same visit, often standing on a doorstep — so a system that assumes an office does the paperwork later is a system that never gets used.
Emergency work that does not break the day
Jobs are raised, scheduled and moved on one board, so a call dropped into the middle of the afternoon changes the day visibly rather than by phone call.
- Raise a job and schedule it in the same place the booked work lives
- Assign it to someone for a time window — the board warns on a double-booking rather than blocking it
- A "My Day" view built for a phone on a doorstep, not a desk
Cylinders, locks and keys come off real stock
What you fit is drawn against the same item records as the rest of the business, so the van's contents are an inventory figure rather than an estimate.
- One item catalogue behind inventory, purchasing and jobs
- Van stock replenished, counted and valued like any other warehouse
- Restricted or serial-tracked cylinders stay attached to the job they were fitted on
Priced and invoiced before you drive away
The job carries its own costing, and the invoice is raised against the same customer record — so the money side does not wait for someone to type it up on Monday.
- Materials and labour roll up per job
- A job bills once, and the screen shows whether it already has
- Estimated figures marked as estimates rather than presented as fact
Modules Locksmith businesses use
Start with the module that hurts most; add the rest when you're ready — they share one login and one set of records. See the module library and pricing.
- Field Service
- Inventory
- CRM
- Finance
- Point of Sale
Questions operators ask
Can we dispatch a job that came in five minutes ago?
Yes — that is the ordinary case rather than an exception. A job is raised and scheduled on the same board as the booked work, and assigning it to someone flags a clash or a missing skill as a warning rather than blocking you. Sometimes you have to send whoever is nearest.
Can the engineer work entirely from a phone?
Yes. The "My Day" view is built for a phone rather than a desk: the day's jobs, the detail of each, and the parts drawn against it. It is the same record the office sees, so nothing is re-entered later.
Can we invoice on site?
The job carries its costing and bills against the same customer record, and the screen shows whether it has already been billed — so a job cannot quietly get invoiced twice, which is the usual failure when the paperwork happens hours after the work.
Do we need the whole platform?
No. Field Service stands on its own; Inventory, CRM and Finance are added when you want them, and you will not see their screens if you do not hold them.
See it on your operation
Create an account, or tell us how your Locksmith business works and we'll show you the fit.